Whether you need to connect with colleagues within your organization, or with customers and key stakeholders externally, your ability to shape a compelling message that foster understanding, trust, and action is paramount.
The ability to deliver persuasive and engaging presentations, is a critical skill in today’s workplace. Interestingly, making presentations is not a skill that comes naturally for people. In contrast, many professionals express anxiety when asked to present to groups, internally or externally. Even worse, needed outcomes are not achieved.
This course is an interactive, hands-on, simplified approach that builds both confidence and competence in delivering compelling presentations.
Through this one day program, participants will learn:
- How to develop content in a way that ensures a powerful message
- How to design the flow of a presentation to support the key learning goals and needs
- How to deliver material, including technical material, in a way that engages
- How to handle difficult questions or people in a way that is mutually respectful.
- Applications to real workplace presentations that can be worked on during the course
Compelling Presentations program is comprised of five (5) key learning modules:
What is my purpose?
Who is my audience?
What do I need them to do or retain?
How to develop powerful openings that engage the audience;
How much/how little content to include;
How to storyboard the content to ensure a good flow;
How to engage the audience to maximize attention;
Effective closings to ensure that needed actions are taken.
“Winning” body language – how to leverage gestures and non-verbals
Avoiding bad habits and impeding behaviours
Showing confidence, congruence, and conviction
- Audience “Management” – Handling Difficult Questions and People
When to take questions
Understanding the underlying “intent”
How to handle difficult questions
How to “leverage” questions to further your message or credibility
How to not get “derailed” by questions
How to deal with difficult audience behaviours
- Application to Actual Workplace Presentations
Note: A key part of this program is the opportunity to practice a portion of an actual presentation that the participant may be delivering internally or externally. This could be a marketing, sales, information giving, or promotional type of presentation.
Participants are asked to come prepared to deliver a 5 to 10 minute “mini” presentation, followed by a brief “question and answer” period, on a topic of their choice.
Instructor: Robert (Bob) Harris is a professional trainer, facilitator and presenter who delivers keynote presentations and workshop seminars throughout Canada and the USA. Robert is a member of the Canadian Association of Professional Speakers and the International Speakers Federation. Bob has delivered presentation skills to a wide variety of organizations including professional services, financial services, food services, and technology organizations. Most recently Bob delivered keynotes to the American Dietetic Association, Ontario Chiropractic Association, Grant Thornton International, and Dillon Consulting Limited.